We have the best server monitoring & management services available in the industry.
We secure, maintain and monitor your server with our most advanced features.
We ensure proper uptime and health of the server environment by monitoring all the server services.
FEATURES | STANDARD | ENTERPRISE+ | ULTIMATE | MANAGED SERVICES |
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Summary | No cost option typically for development environments and non-mission critical applications. | Ideal for production environments. Includes more flexible support and increased monitoring. | Multi-server environments with scheduled updates of all OS, SQL, and CF. Proactive monitoring, PCI compliance, and network architecture. | Custom services tailored specifically to your business needs. Can cover servers located in any cloud or OnPrem environment. |
Pricing per month | Included by default with any xByte Cloud Server | $125 per server | $820 per account (1-9 servers) |
Request Pricing Unlimited Servers |
US Based Cloud Engineers Resource: How to engage support |
Business Hours (M-F) 7AM ET - 9PM ET |
24x7 | 24x7 | 24x7 |
Server Down Response Time | Immediate | Immediate | Immediate | Immediate |
Non-critical response time | < 24 hrs | < 2 hrs | < 30 minutes | < 30 minutes |
Support Agents | High-level engineers experienced in all products resulting in quicker and consistent troubleshooting | High-level engineers experienced in all products resulting in quicker and consistent troubleshooting | High-level engineers experienced in all products resulting in quicker and consistent troubleshooting | Our most senior engineers proficient in a wide array of products to help with small projects to full vCTO staff augmentation |
Severity Coverage covering low to high including mission critical incident response | ||||
Team of Technical Advisors | ||||
Network | Infrastructure | ||||
Managed Network Infrastructure | ||||
Managed Hardware | ||||
24/7 Monitoring | ||||
Real-Time Monitoring | ||||
Default Ping Monitoring | ||||
Monitoring URL, CPU, RAM, Disk, DB | $25 Addon | |||
Proactive Server Monitoring (Incident Detection and Response) |
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Updates | ||||
Automated OS Core Updates/Upgrades
Resource: Setting up automatic Windows updates |
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Automated Database Software Upgrades | ||||
Automated AntiVirus Updates | ||||
ColdFusion Security Hotfixes (We will notify customer) |
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Managed Upgrades β Worry Free Updates | ||||
Monthly Pricing Includes all items listed below |
$250 | $250 | Included | Included |
Upgrades Tested Before Deploying (OS, SQL, AV, CF) | ||||
Upgrades Actively Monitored During Deployment (OS, CF, SQL, AV) |
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Upgrades Tested After Deploying (OS, SQL, AV, CF) | ||||
Backups | Restore | ||||
Snapshot/Replica | - | |||
Backups Available | ||||
Restore Availability | ||||
Detect Failed Backups | ||||
Fix Failed Backups | ||||
Compliance | Audits | ||||
PCI Compliance Assistance | - | - | ||
Security Audit | - | - | 1 x Annual 10% Off | 1 x Annual 15% Off |
Other Services | ||||
Architecture Reviews and Guidance | - | - | ||
Third-party Software Assistance | - | Best Effort | Best Effort | Best Effort |
Server Administration (Email, FTP, IIS, SQL Assistance) |
- | Up to 1 hour monthly | Up to 4 hours monthly | Based on monthly contract |
Month to Month Pricing | - | - | - | |
Pricing per month | Included by default with any xByte Cloud Server | $125 per server | $820 per account (1-9 servers) |
Contact Us for Pricing Unlimited Servers |
xByte highly recommends a specialized support plan for mission-critical sites or applications in production. We understand minutes matter with production workloads, we are your helpful hands.